Seasonal products with peak daily order volumes exceeding 50,000 during holidays created overwhelming pressure on warehouse operations, resulting in fulfillment delays

Limited last-mile delivery capacity (e.g., vehicle and manpower shortages)

Single-warehouse fulfillment led to a high volume of cross-region orders, causing slow delivery times and elevated last-mile costs

KCL deployed a dedicated warehousing team and customized fulfillment strategy, enabling the processing of over 100,000 orders per day during peak seasons, while ensuring timely outbound performance

By leveraging direct partnerships with last-mile carriers and ensuring sufficient logistics capacity, combined with big data analytics and AI-driven algorithms, KCL enabled smart warehouse allocation and multi-warehouse distribution

AI-powered order placement further optimized shipping efficiency and significantly reduced last-mile delivery costs