Limited warehouse distribution led to long delivery distances, more last-mile shipping costs, frequent delivery exceptions, and poor customer experience

Single-service offerings couldn’t meet the diverse needs of different fulfillment scenarios

KCL’s nationwide network of U.S. warehouses, enables intelligent regional fulfillment and optimized delivery matching.

Combined with proprietary smart systems and direct access to premium last-mile carriers, orders are shipped from the nearest location using the most suitable last-mile partner, reducing delivery distances, shortening lead times, and significantly lowering exception rates.

80% of orders are delivered within 2–3 days, and customer satisfaction has increased by 90%.

In addition, KCL’s professional warehousing team supports diversified outbound and delivery needs across multiple platforms and business scenarios.